Nondiscrimination & Language Assistance (1557)

Igna Care LLC (d/b/a Igna Home Health Care)
Effective date: August 12, 2025
Contact: 469-573-1525 • ignahealthcare@gmail.com • https://ignacare.com

Nondiscrimination & Language Assistance (Section 1557)

Effective: August 12, 2025

Discrimination Is Against the Law

Igna Care complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity) in our health programs and activities.

Free Aids and Services

We provide, free of charge and in a timely manner:

• Language assistance services (qualified interpreters; information written in other languages)
• Auxiliary aids and services for people with disabilities (e.g., qualified sign language interpreters, accessible formats)

To Request Assistance or Report a Concern

Section 1557 Coordinator: Compliance Officer, Igna Care LLC

Phone: 469-573-1525 • Email: ignahealthcare@gmail.com

Address: 17762 Preston Rd, ste 210 Dallas , Texas 75252

Grievances

If you believe we have discriminated, you can file a grievance with our Coordinator above. Include your name, address, how we discriminated, and the date. You may file in person, by mail, email, or phone.

Civil Rights Complaint

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR): ocrportal.hhs.gov • 1-800-368-1019 (TTY: 1-800-537-7697).